Terms and Conditions

Pricing Policy

All prices shown on the website are in £Sterling and are inclusive of VAT, where applicable. Prices may change and offers may be withdrawn at any time. VAT free prices, are quoted for deliveries outside the EU, where applicable.

Product Availability / Information

We feature products on our website that have been carefully developed. Prices of products may change from time to time. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. All items are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces. All products are subject to availability. If, due to unforeseen circumstances it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces. Substitutions will only be made with your prior consent.

Delivery Information

UK Mainland Delivery:
Delivery will be made to your doorstep via a suitable method. Delivery itself could be undertaken by post or courier, manufacturer or specially contracted delivery service. Delivery of stock items will normally be made within 1-3 working days from the clearance of payment. However, if your order is for an out-of-stock item, we will make a special order for you. It is naturally going to take a little bit longer, but if the manufacturers have it in stock it should normally take the same time as quoted above. However if this is likely to be protracted we will advise you of this. The courier or pro-sportive.co.uk will discuss with you a suitable delivery day and make every effort to meet this.

Can I Change or Cancel my Order?

We will make every endeavor to cancel your order if has not already been dispatched. If your order has already been dispatched please follow our standard returns procedure

Returns Policy

Unwanted goods may be returned for a refund or exchange if returned in their original condition Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. You must return the goods, together with their packaging, in the same condition as supplied to you.within 14 days with proof of purchase

The Website

We may change the Prosportive website and correct or update information (including product information) on it at any time without notice. Except in relation to the description of products and services available for order from our website, we do not guarantee and are not responsible for the accuracy of any information provided on the website. We do not represent or warrant that the material contained in the website, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. You must not transmit through or to our website any defamatory, threatening, obscene, distressing, harmful or pornographic material or material which may infringe upon the rights of others (including intellectual property rights, rights of confidentiality or rights of privacy) or which does not comply with all relevant laws.

Liability and Indemnity

We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our or their negligence or for fraudulent misrepresentation. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website. We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us). You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

Jurisdiction

The website is controlled and operated in the UK. These Terms and Conditions and all matters connected with any order you place in our website are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with or arising out of the website or any order you place on the website.

General

We may change these Terms and Conditions at any time. If any of these terms and conditions are invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.